Standard single-user subscrption
A single-user WorkExpo subscription includes:
- 12 months phone/email/remote desktop product support.
- Unlimited access to the on-line support materials available on the Info Plan Software web site.
- Updates of the software.
- Phone and remote desktop support.
Network/Multi-User Support (2 - 6 users).
A multi-user WorkExpo subscription includes:
- Unlimited email based support for the duration of the multi-user subscription .
- Unlimited access to the on-line support materials available on the Info Plan Software web site.
- Updates for the duration of the subscription license.
- Phone and rempote desktop support for each member of the multi-user subscription .
Refund Policy
The refund policy is fully detailed in the End User License Agreement section. The following is a summary:
- Users must agree to the end-user-licence agreement before installing the software
- An evaluation version of the software is provided upon request to allow users to evaluate the software
- Users should fully evaluate the software before purchasing
- The software is provided "as is". No guarantees or warranties are provided
- Info Plan Software does not provide refunds once software has been purchased
Submitting Suggestions and Reporting Issues
If you wish to make a suggestion or report an issue you have discovered using WorkExpo, you can do so on-line or by phone.
Alternatively, you can email Info Plan Software support at software@infoplan.com.au
The amount of information you can provide us with about the nature of a problem you are having will directly affect our ability to resolve it.
The more information you can provide about your environment, the steps to reproduce and any other relevant information the better.
Obtaining WorkExpo Updates
You can download any updates available to you directly from the Info Plan Software web site at :
http://www.infoplan.com.au/workexpo
See Also